Information

Welcome to the Fillet & Bone online ordering service where orders can be placed for delivery or collection.

Ordering Process

In an effort to keep the financial side of the process as simple as possible we do not take payment at point of order.  Our fresh, seasonal produce fluctuates in price on a daily basis and many of our raw products are sold by weight.  Both of these factors influence the final total of your order and therefore we take payment once the order is assembled and ready for collection/delivery.  Expect your experience to go something like this:

  • Place your order.  Please include any specific requests/preferences in the ‘Notes’ box on the Checkout page.
  • Receive confirmation email from us which will detail any advisories/queries (please read carefully as a response may be needed).
  • You can add to / amend the order by emailing us the changes.
  • On collection/delivery day, we will call once the order is assembled and:
      1. advise of any shortages/substitutions
      2. confrim order total
      3. take credit/debit/gift card details for payment

Delivery Charges

Delivery charges are based on Google maps driving distances from our shop in Chipping Campden:
£1 up to 5 miles, £5.00 from 5 to 10 miles, £10.00 from 10 to 15 miles. These deliveries will generally be made using our own transportation. Please contact us for deliveries beyond 15 miles before placing your order. Depending on stock we can usually deliver locally within 1 working day, but the more notice we receive the better the chances of supplying everything you require.